Refund and Exchange Policy
Decho
We appreciate your choice to shop with Decho and aim to provide a clear and seamless experience for all customers.
Please note that all products are non-refundable once the purchase is completed.
However, exchanges are possible only in the following cases:
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If the product received is different from what was originally ordered.
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If the product arrives damaged or defective.
In such cases, please contact us within 24–48 hours of receiving the item and provide a clear photo to help us process your request quickly.
We will replace the item at no additional cost when the above conditions apply.